Refund and Credit Policy

This policy applies to all purchases from Transport Auto Leads, including one-time lead packages and the unlimited weekly program.

1. 24-Hour Refund Window

You may request a full refund within 24 hours of your purchase. After 24 hours from the time of purchase, all sales are final and no refunds are issued, in whole or in part — regardless of how many leads have been delivered or used.

2. How to Request a Refund

Email help@transportautoleads.com within 24 hours of your purchase with the email address used at checkout and your order details. Approved refunds are issued to the original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank.

3. Unlimited Program

The unlimited program is billed upfront for its full term (currently four weeks). The same 24-hour rule applies: a full refund is available only within 24 hours of purchase. After that, the program fee is non-refundable for the remainder of the term.

4. Lead Quality Concerns

If you believe you received a lead with invalid contact information, report it to help@transportautoleads.com with the lead details. Verified invalid leads may be replaced or credited at our discretion. Credits and replacements are not cash refunds and do not extend the 24-hour refund window.

5. Chargebacks

Please contact us first before filing a dispute with your bank — most issues are resolved faster that way. Filing a chargeback does not override this policy, and we reserve the right to suspend service while a dispute is investigated.

6. Contact

Refund requests and questions: help@transportautoleads.com.